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Complaints Procedure

We sincerely hope you never need to follow this procedure. The future of Lloyds Residential Property Services depends on the quality of our service. If you are impressed hopefully you will recommend us, if not you certainly won’t.

We will try to provide a service we would like to receive. Nevertheless, if you find you are dissatisfied PLEASE TELL US. Whatever your reasons, it is only by knowing about it that we can attempt to rectify the situation. Initially it is a good idea to discuss the matter with the senior person responsible for the office with which you are dealing. However, if they are unable to resolve the matter please write to: Mr P French managing director at either office address or preferably e mail: patrick@lloydsres.com

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